Reference

Legal Terms Before You Join

Our Legal page puts your account terms, privacy handling, and region-based access rules in one place before you open an account.

Local-law accessAccount termsPrivacy requestsCookie choices
extrabet Legal Terms Before You Join
CONTACT ROUTES

Legal Help Through Clear Channels

Legal questions should not get lost inside a game chat or payment thread. Use live chat from 10:00 to 02:00 WIB for quick account-route help, WhatsApp for identity or wallet matching, and…

Live chat 10:00-02:00 WIB Open the chat bubble while logged in and choose the legal or account option. We can point you to terms, privacy steps, cookie controls, or the correct email path without changing your account without confirmation.
Email legal desk Send legal or privacy requests from the email linked to your account. Include your username, phone number, and the account step you want checked so we can reply with a written record.
WhatsApp account check Use WhatsApp when your request involves a DANA, OVO, GoPay, or QRIS record. We match payment ownership only after phone confirmation and may move complex privacy requests to email.
DATA HANDLING

Privacy, Cookies, and Account Records

Your legal rights are handled through account controls, support checks, and written requests. On mobile, open Account > Legal & Privacy to see terms, cookie settings, and contact choices.

Account data

We hold the details you give us at registration, such as username, phone number, email, and payment ownership signals. These records help us link legal requests to the correct account.

Cookie choices

Cookie settings sit under Account > Legal & Privacy on mobile web. You can adjust optional tracking choices there, while core cookies remain active for login, security, language, and wallet session checks.

Payment records

DANA, OVO, GoPay, and QRIS entries are logged with timestamps, reference codes, and account wallet movements. We use those records to resolve disputes, confirm ownership, and answer legal questions tied to transfers.

Login security

When your password, phone number, or device pattern changes, we may ask for extra confirmation. This protects your legal request from being handled through a session we cannot link to you.

Retention rules

Account history, support messages, and payment proofs are kept as needed for disputes, security checks, and legal duties. When those reasons no longer apply, we remove or separate data where possible.

Change requests

If you want to correct email, phone, name detail, or privacy choices, contact us through email or live chat. We confirm your account first, then tell you what can be changed.

Questions About Your Legal Rights

These answers cover account terms, access rules, data requests, payment records, and contact steps. They are written for your extrabet account, not for a single game round. If your question affects money movement, identity, or regional access, contact us before making another account change.

You accept the account terms shown during registration, including identity checks, wallet rules, game-entry conditions, and privacy handling. Access also depends on local law and is available only where local law permits.

Yes. Email us from the address linked to your account and include your username and phone number. We confirm ownership before sending account data or explaining why some records must stay restricted.

Each payment record is linked to your account wallet with a time stamp and reference detail. We use it for dispute handling, ownership checks, and legal requests, not as a separate agreement.

We may block registration, pause login, or restrict wallet actions when access is not permitted by local law. If that happens, contact support so we can explain the account status.

Open Account > Legal & Privacy, then contact live chat or email with your current phone number and username. We confirm identity before updating contact details tied to legal or payment records.

Yes. Cookie choices affect login, session safety, language display, and optional tracking. You can open Account > Legal & Privacy on mobile web and adjust choices that are available for your account.

Use email for written legal replies, especially for data access, correction, payment disputes, or account status. Live chat can help you reach the right path during 10:00 to 02:00 WIB.